Sunday, January 13, 2013

YN565EX Returns!


In August, I reported that my Yongnuo 565EX had failed. Since this flash was purchased directly from China (ThePhotoGadget), I agonized over whether to return it, have it repaired or simply absorb the loss. Eventually, I decided to return the 565EX to The PhotoGadget and see what would happen.

The good news is that Yongnuo repaired my 565EX under warrantee at no cost. The repaired 565EX has the same serial number as the original.  It seems to work.

The bad news is that shipping to China cost $65 and that the ship/repair/return process took over three months!

Yongnuo did not include a report or notes on the failure or repair. The PhotoGadget noted that mine was an older version of the YN565EX and that the latest version is more reliable. I hope so!

My conclusion is that I’ll use the YN565EX with reduced confidence for a while. Also, I’ll be buying Yongnuo products from USA vendors in the future.

No comments: